Research
While looking through social media, recommendations and asking questions, it was clear all along... people like having certainty and a close connection. Particularly when it comes to the ones close to them. While doing in-depth research, I discovered that the main need of dog owners is to find a place where they can continue their day with peace of mind knowing that there is a place that provides their dog with all its needs and maintains its daily routine.
Here is a breakdown of the conclusions I reached in my research and the need for them.
Communication
Creates trust and a more personal connection and a sense of obligation is created.
Social Media
Present a personal image and sometimes the user attach, which helps trust the platform he uses.
Sitting ASAP
Helping dog owner get the care they need immediately, a quick solution.